Your privacy matters to us. This Privacy Policy explains how PAIFI collects, uses, protects and handles information when you access or use our website and services.
PAIFI, a unit of Weekline Investment and Trading Company Ltd, respects the privacy of individuals who visit our website or use our services.
This Privacy Policy describes how information relating to users may be collected, processed, stored, used and disclosed in connection with our website, applications and services.
We may collect information that you provide directly to us, information generated through your use of our website and information received from authorised third-party sources where permitted by applicable law.
Depending on the service being requested, we may collect information such as your name, mobile number, email address, date of birth, address, PAN details and other information necessary for processing your request.
Where required for a financial service or loan application, we may collect information relating to income, employment, bank account details, repayment obligations and other relevant financial information.
Such information is used only for legitimate purposes connected with the requested service, assessment, verification, compliance and servicing requirements.
When you access our website, certain technical information may be automatically collected, including browser type, operating system, device information, IP address and technical identifiers.
We may collect information about how you interact with our website, including pages visited, features used, approximate session information, referring pages and other technical usage data.
Our website may use cookies and similar technologies to maintain functionality, understand website usage, improve performance and provide a better user experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Information may be processed for purposes including:
Where you apply for a loan or related financial product, information supplied by you may be used to evaluate eligibility, repayment capacity, risk and other applicable lending criteria.
Submission of an application does not guarantee approval or disbursement.
Where permitted and required, relevant credit information may be obtained from authorised credit information companies or other lawful sources for credit assessment and related purposes.
Such activities will be carried out subject to applicable consent, contractual and legal requirements.
We may conduct identity, address, employment, income and other verification checks where necessary for providing or evaluating a requested service.
Verification may involve authorised service providers or information sources where legally permitted.
Certain services may involve third-party providers such as payment processors, identity verification providers, communication services, technology providers or credit-related services.
Information shared with such providers is limited to what is reasonably required for the relevant service or purpose.
We may engage trusted service providers to perform functions such as hosting, technology infrastructure, customer communication, analytics, verification, payment processing and customer support.
Such providers may process information only as required for the services they provide and subject to applicable contractual and legal safeguards.
We do not share personal information indiscriminately. Information may be shared where necessary for providing requested services, processing an application, preventing fraud, complying with law or protecting legitimate rights and interests.
Subject to applicable requirements and your preferences, we may communicate with you about services, updates or relevant information.
Where an opt-out mechanism is available, you may use it to stop receiving certain promotional communications.
We use reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, misuse or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Personal information may be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain records, resolve disputes, prevent fraud and satisfy applicable legal, regulatory and contractual requirements.
Information may be processed or stored using infrastructure operated by authorised service providers. Where applicable, appropriate safeguards will be considered for such processing in accordance with applicable law.
Subject to applicable law and legitimate restrictions, users may have rights concerning their personal information, including rights to request access, correction or other actions relating to their information.
Requests can be submitted using the contact details provided in this Privacy Policy.
Where consent is required for a particular processing activity, we may request consent through appropriate digital or other mechanisms.
You should provide accurate information and ensure that any information submitted by you is provided lawfully.
Our services are not intended for individuals who are not legally eligible to enter into financial or contractual arrangements.
We do not knowingly seek to collect personal information from children for financial services.
Our website may contain links to third-party websites or services. PAIFI is not responsible for the privacy practices, security or content of external websites.
Users are encouraged to review the privacy policies of third-party websites before providing information.
If you have concerns regarding the handling of your personal information or a privacy-related matter, you may contact our grievance or customer support team.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with the revised effective or update date.
If you have questions, requests or concerns regarding this Privacy Policy or the handling of your information, please contact us.
We encourage you to read this Privacy Policy carefully and contact us if you have any questions regarding the collection or use of your information.