PAIFI

FAQs

Learn more about PAIFI and our approach to simple and convenient financial solutions.

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Find answers to common questions about our loan application process, eligibility, documentation, repayment and other important information.

Have Questions About PAIFI?

We understand that borrowing decisions require clear information. Browse the frequently asked questions to understand our application process and loan services.

Simple online application
Clear loan information
Secure application experience
Still Have Questions?

PAIFI is a digital financial services platform that provides access to short-term personal loan solutions, subject to applicable eligibility criteria, assessment and terms.

PAIFI offers short-term personal loan solutions that may be used for eligible requirements such as emergencies, household expenses, travel, shopping, home improvement and other permitted financial needs.

Applicants who meet the applicable eligibility criteria may apply. Eligibility can depend on factors such as age, income, employment, location, credit profile and other assessment parameters.

You can start your application online by providing the required information and completing the applicable verification and documentation process.

Depending on the application and verification requirements, documents may include identity proof, address proof, PAN, income-related information, bank details and other applicable documents.

Credit assessment may form part of the application evaluation process. Where applicable, credit information may be obtained from authorised credit information companies in accordance with applicable requirements.

The loan amount, if offered, depends on the applicant's eligibility, income, credit profile, repayment capacity, applicable policy and other assessment parameters.

The applicable interest rate and other charges depend on the loan product and the terms offered to an eligible applicant. Please review the applicable loan agreement and disclosures before accepting an offer.

Applicable processing fees, taxes and other charges, if any, will be communicated as part of the relevant loan offer and documentation. Customers should review all applicable charges before accepting the loan.

Loan tenure varies depending on the product and applicable offer. The exact repayment schedule and tenure will be communicated in the applicable loan documentation.

Repayment can be made through the payment methods made available by PAIFI or the applicable lending partner. Please follow the repayment instructions provided with your loan account.

Early or prepayment may be available depending on the applicable loan terms. Any applicable conditions or charges will be specified in your loan agreement.

Missing a scheduled repayment may result in applicable charges and may affect your credit profile. If you anticipate difficulty in making a payment, contact customer support as soon as possible.

PAIFI is committed to protecting customer information and maintaining appropriate security practices. Information is handled in accordance with the applicable privacy policy and legal requirements.

You can contact the PAIFI support team through the contact details provided on our website. For loan-related queries, keep your registered mobile number or loan reference details available when contacting support.

No. Loan approval is not guaranteed. Every application is evaluated according to the applicable eligibility criteria, verification, credit assessment, repayment capacity and lending policies.